How to behave in public places | Lesson outline on the topic:

Basic rules of business etiquette

Essentially, this is a set of rules for communications in a work environment, mandatory for everyone, be it a big boss, a top manager or an ordinary employee:

Don't be late.
Always say hello, say “thank you” and “please”, and do not interrupt the other person.
Warn about your visit.
Before entering, knock or say “hello” if the door is open.
In business negotiations, try to express yourself clearly, concisely and clearly so that the essence of your message is extremely clear.
Refrain from excess slang and words of foreign origin, especially if the business meeting is attended by specialists from related fields who are not too familiar with the intricacies of your work.
Double-check written messages and correct errors before sending.
In instant messengers, do not split a long message into short ones - it is better to shorten the essence of the letter so that it easily fits into one message.
It is better to answer a phone call after the 2nd or 3rd ring.
If you are not answered after the 5th ring, hang up.
If the connection is interrupted during a call, the call initiator must call back.
Introduce yourself if you called from a new number.
You should notify about your video call in advance, for example, by text message.
During a video call, look at the other person, not at yourself in the camera.
The handshake must be initiated by the manager, including if the subordinates are women.
You are not supposed to kiss women's hands at business meetings.
Do not reveal or ask for trade secrets.
Do not discuss those who are absent, and especially do not speak badly about them.
Always ask permission from your business partners if you want to refer to them to third parties, indicate them in the list of partners on your website, or tell any incident with their participation in the public sphere.
For a business dinner, the person who invited you to dinner pays.

These are the basic rules of etiquette. We will not touch on all the rules of business communication - there are many of them, and they differ somewhat depending on the situation (communication with a client, boss or business partner). In principle, good manners and business etiquette are not so difficult.

Also, we will not dwell on the dress code rules - they may differ significantly for different areas. The clothing requirements for employees of a creative agency and a commercial bank are very different, and even within the industry it is worth clarifying the presence or absence of restrictions. In any case, clothes should be clean, look harmonious and match the accessories.

These are the basic rules of etiquette that must be followed. If your knowledge is much greater and wider, this is exclusively a plus for your karma. Moreover, you should learn special rules of behavior for those places that you visit often. For example, etiquette rules in a gym or fitness center. This will significantly facilitate your communication with others.

In addition, you can take our “Best Communication Techniques” program, and then you will be able to navigate absolutely any situation. We wish you interesting communication and effective communications and look forward to attending our programs!

We also recommend reading:

Storytelling
How to Deal with Difficult People
Golden rules of assertiveness
Factors of social interaction
“Why men want sex and women want love” - Allan Pease, Barbara Pease. Summary of the book
Male and female complexes
What is social awkwardness and how to get rid of it
Norms and rules of morality
How to work productively in the heat?
Attribution: Correspondence Inference
Conformism

Keywords:1Communications, 1Relationships

What to tell your child about behavior on the street

Talk with your child about generally accepted norms. As a teenager, you want to rebel, shock, break the rules. The child must understand that the street is not his home, where he can behave as he pleases.

Here is an approximate diagram of how to convey this to a child.

Society has adopted rules that help keep people safe on the streets. The basis of these rules is an attentive attitude towards other people. When every citizen thinks about the comfort and safety of others, life becomes calmer and more enjoyable.

Streets and parks are public places where city residents and visitors spend time. We walk along the street or go to school, jog, rush to the store, there is public transport there. The streets belong to everyone, so it is important to maintain them while being vigilant.

Rules of behavior on the street for schoolchildren

Students are regularly introduced to the rules of the road and behavior in public places. At the first parent-teacher meetings, teachers ask parents to sew reflectors on their children’s outdoor jackets and backpacks. Students are reminded of the dangers of communicating with strangers. And the behavior of children on the street is almost always correct:

clothes are in order;
do not wave their arms;
don't shout;
don't litter.

The noisy flocks that spilled out of school after school are scattered into pairs and triplets of schoolchildren going home.

But children need the street not only to move around. The street is a place where a student can and should run, jump, behave freely, splashing out the accumulated energy. Of course, not on pedestrian paths, not on the roadway, but where there are conditions for active traffic.

Sports grounds, bicycle paths, cultural and recreational parks, yard exercise equipment, football fields and tennis courts - this is also a street, fun, useful, friendly. And in order for a student to be able to confidently walk in places of active recreation, adults (parents, teacher-organizers, older brothers and sisters) need to study with the teenager the rules of conduct in such places, the main one of which is: “If you want to move quickly - find out where it is possible and learn!”

Teenager playing volleyball, football, basketball; Anyone who knows how to ride a bicycle, ski, roller skate, skateboard, or unicycle will not fall into bad company and will not allow himself (like his like-minded people):

- climb up onto the benches with your feet;

— break or damage the green spaces that create the park ensemble;

- smoke and throw cigarette butts in places where people play sports, ride something, relax, play;

- use a hood and headphones to cover yourself from the space and those walking nearby.

Rules of conduct in the theater and cinema

Monitoring behavior is important and necessary, among other things, in places of leisure:

Arrive at the start of the performance and session on time, without being late.
Refrain from consuming food and drinks in the auditorium.
Turn off or put gadgets into silent mode during a movie show or performance.
Do not film what is happening if the organizers have prohibited filming.
Sit quietly, do not lean left and right or back and forth, so as not to disturb your neighbors and those sitting behind you.
Those who come together cannot sit with their heads on the shoulder of their companion, or with their heads tilted towards each other, because this disturbs the spectators sitting behind.
If two M+F couples come to a session or performance, in the auditorium the women sit in the center, the men on both sides, each next to his companion.
During intermission, move to the exit along the row facing those sitting, and not with your back.
You should not talk during a show or performance - you should wait until the end or intermission.
You should not gesture, sing along or beat the beat with your foot if music starts playing during a film or performance.

Let us clarify that for concerts the rules are more democratic. Many performers themselves ask the audience to sing along with them or shout out: “I don’t see your hands!” Many bands are even pleased if the audience knows the tests of their songs by heart. In addition, for example, not a single rock concert ever starts on time, so spectators being late is also acceptable.

A separate topic is communication etiquette when meeting people. There are also rules here.

Rules of conduct in cafes and restaurants

When you find yourself in a cafe or restaurant, try not to forget about the following:

The man is responsible for the companion’s clothes - he helps to take off a fur coat or coat and puts the companion’s outerwear in the wardrobe.
In the hall, a man helps his companion sit down by moving the chair, and only after that sits down himself.
While eating or waiting for your order, you should not place your elbows on the table. As an exception, a lady can put her elbows on the table for a short time, but not a gentleman.
You cannot place foreign objects on the table that are not related to the meal.
If you need to show any item - a phone, a book, something else - just pass it from hand to hand.
Applying cosmetics, combing your hair, and doing other things should be done exclusively in the restroom.
Don't talk on the phone at the table.
If you need to make or receive a call, apologize and leave the table.
It is acceptable to cough or sneeze into the crook of your elbow.
You should not take a transparent wine glass or glass with oily hands.

In fact, table etiquette is a much larger body of knowledge, and it may differ from country to country. It would be better if, before traveling abroad, you familiarize yourself with the rules of conduct in the country of your visit.

If the amount of information seems too large and difficult to remember, you can use mnemonic rules or associative memorization techniques. For example, it is known that bread should be on the left, drinks on the right. Fold your fingers into the Ok gesture, and the combination on your left hand will resemble the letter b (bread), and on the right - d (drink).

Basic dating rules

By following these rules, you will not only be polite, but also make a good first impression on people:

When meeting, a man is introduced to a woman, those younger in age or position are introduced to the elders, those who came later are introduced to those who came earlier.
The person you are introducing the stranger to should be named first, and the person being introduced should be named second. For example: “Katya, meet me, this is Roman,” “Ivan Petrovich, this is Marina.”
When meeting, it is acceptable and advisable to clarify the type of occupation and/or the degree of your acquaintance with those whom you introduce to each other. For example: “Katya, meet me, this is my husband Roman. Roma, meet me, this is my friend Katya, we studied at the university together.”
The first person to shake hands should be the person to whom the stranger was introduced.
If they want to shake your hand while you are sitting, you should stand up or at least stand up slightly.

And finally, another important topic is business etiquette.